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WHY SOME BRANDS DELIBERATELY MAKE THEIR PRODUCTS HARD TO BUY
WHY SOME BRANDS DELIBERATELY MAKE THEIR PRODUCTS HARD TO BUY
Most companies make buying as easy as possible.
Click.
Pay.
Delivered.
But some of the world's most desirable brands do almost the opposite.
They make you:
Wait.
Apply.
Search.
Build a relationship.
Sometimes...
they make you prove that you deserve access.
WHY WOULD A COMPANY DO THAT?
Because when something is difficult to obtain...
people can perceive it as more valuable.
Imagine two products.
PRODUCT A
Available everywhere.
Buy it whenever you want.
PRODUCT B
Limited quantities.
Long waiting list.
Not always available.
Which one feels more exclusive?
Usually, the second.
SCARCITY CHANGES PSYCHOLOGY
When something is difficult to get, people can start wanting it more.
This is closely related to the scarcity principle in consumer psychology.
The product hasn't necessarily become better.
Access has become harder.
And suddenly...
the difficulty itself becomes part of the experience.
LOOK AT LUXURY WATCHES
Some highly desirable watches aren't simply sitting on a shelf waiting for anyone with money to walk in and buy them.
Availability can be limited.
Certain models can have long waiting lists.
And some brands prioritize existing customers or established relationships.
The result?
People aren't only buying a watch.
They're trying to obtain access to the brand.
FERRARI DOES SOMETHING SIMILAR
Ferrari doesn't try to become a mass-market car company.
Its strategy emphasizes exclusivity and controlled volumes.
The company has even described its philosophy as selling fewer cars than the market demands.
Why?
Because Ferrari understands something:
If everyone can easily have one, owning one becomes less special.
HERMÈS IS ANOTHER FAMOUS EXAMPLE
The Hermès Birkin isn't simply:
“Go online and order one.”
Availability is notoriously difficult to predict.
Certain bags can be difficult to obtain through normal retail channels.
And that difficulty has become part of the mythology surrounding the product.
People don't just talk about:
“How much does it cost?”
They talk about:
“How do I get one?”
That's a completely different conversation.
THE WAIT BECOMES PART OF THE STORY
Imagine you buy a product in 30 seconds.
You forget about it.
Now imagine you spend:
Months waiting.
Searching for availability.
Visiting stores.
Talking to sales associates.
Finally getting the call:
“We have one for you.”
The emotional experience is completely different.
The product now has a story attached to it.
THIS CREATES A STATUS SIGNAL
If something is difficult to obtain...
owning it can communicate:
I had access.
I could afford it.
I was selected.
I knew where to find it.
I waited for it.
The product becomes more than an object.
It becomes a signal.
BUT THERE'S A BUSINESS REASON TOO
Artificially limiting supply isn't always the goal.
Sometimes the constraint is real.
Luxury brands may deliberately control production because increasing volume too aggressively can weaken exclusivity and brand positioning.
Ferrari, for example, has explicitly discussed the risk that excessive production could damage its exclusivity and desirability.
So the company has an incentive to protect scarcity rather than eliminate it.
THE STRANGE BUSINESS LOOP
LIMITED SUPPLY
↓
HARDER TO OBTAIN
↓
HIGHER PERCEIVED EXCLUSIVITY
↓
MORE DESIRABILITY
↓
MORE PEOPLE WANT IT
↓
EVEN MORE COMPETITION FOR ACCESS
↓
THE PRODUCT FEELS EVEN MORE SPECIAL
Scarcity can create its own demand.
BUT THERE'S A LIMIT
Make something slightly difficult to obtain...
and it can feel exclusive.
Make it impossible to obtain...
and customers can simply give up.
That's why the best luxury brands don't necessarily say:
“You can't have this.”
They say:
“You might be able to have this.”
That possibility keeps people interested.
THIS IS WHY "AVAILABLE NOW" ISN'T ALWAYS THE GOAL
For a normal business:
MORE AVAILABLE = MORE SALES
For some luxury businesses:
MORE AVAILABLE = LESS EXCLUSIVITY
The objective isn't always maximum volume.
Sometimes it's maximum desirability per product sold.
THE PRODUCT ISN'T THE ONLY THING BEING SOLD
You're also buying:
Access
Exclusivity
Status
Story
Recognition
Belonging
And sometimes...
the difficulty of obtaining the product becomes part of what you're paying for.
SIMPLE IDEA
If everyone can get something instantly...
it becomes ordinary.
If only a limited number of people can get it...
it can become desirable.
The trick is making people want access...
not making them feel completely rejected.
MAACAT PERSPECTIVE
Some brands don't make their products difficult to buy because they don't want your money.
They make them difficult to buy because they understand something most businesses forget:
Sometimes making a product harder to get can make people want it more.
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